Privacy Policy

Introduction

Welcome to Parkbnb ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Make a booking or reservation
• Contact us for support
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number)
• Payment information (processed securely through Stripe)
• Vehicle information (license plate, vehicle type)
• Booking history and preferences

Location Information

We collect location information to help you find nearby parking spots. This includes:

• Your current location (with your permission)
• Search locations and destinations
• Parking spot locations you book

Usage Information

We automatically collect certain information about your use of the Service, including:

• Device information (device type, operating system, unique device identifiers)
• App usage data (features used, time spent in app)
• Log data (IP address, access times, pages viewed)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service
• Process your bookings and payments
• Send you important updates about your bookings
• Improve our Service and develop new features
• Provide customer support
• Send you marketing communications (with your consent)
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service, including:

• Payment processors (Stripe)
• Cloud storage providers
• Analytics services
• Customer support tools

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure payment processing through Stripe

Data Retention

We retain your personal information only for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. When information is no longer needed, we delete or anonymize it in accordance with industry standards.

Account Deletion and Data Erasure

When you request account deletion, we delete your personal data (such as name, email, phone, profile data, payment methods and bank tokens) without undue delay. We may retain non‑personal, anonymized or aggregated records, and any records we are legally required to keep (e.g., transaction/reservation logs) for audit, fraud prevention and accounting. Retained records contain no personal identifiers.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: drivewayparkapp@gmail.com